The highest quality support is imperative for us. Our support team is made up of experts in M2M communications including accomplished network engineers and those in director level positions.
As experts in IoT connectivity since 1999, we have some of the longest experience in the IoT sector and understand perfectly the requirements of M2M applications.
By bolstering our frontline support team with unparallelled technical experience and an in-house development team, we can solve any problems quickly and competently, so you don’t have to waste time or money waiting for an ineffective solution.
You benefit from:
- A specialist support team with extensive firsthand experience of M2M companies since 1999, speaking a total of nine languages.
- In-house development team and systems engineers including those at director level, ensuring even the most technical problems are solved quickly.
- Continuous account management 18 hours a day and 24/7 emergency support, so you are always covered.
- Speaking directly to an expert who can solve your problem or immediately pass it on to be solved – no middlemen, no bureaucracy.
Expert Support from the highest level of the company
Instant Advice and practical solutions relevant to your application
Continuous Account Management to alleviate any of your concerns
International Team who speak nine languages and can appreciate global factors
I was very pleasantly surprised when I discovered that the person who had been supporting me on my technical enquiry was actually the Managing Director of the company, which from my experience is not at all common in a company of the size and maturity of PodM2M and is testament to the emphasis placed on customer service right the way through the organization.
Head of Delivery, Coniq
We chose to work with PodM2M because of their very competitive prices and powerful platform which enables us full control of the SIM cards at any time. Just as importantly, we love to work with professional people, and whenever we have asked for support or information of any type we have always received fast and precise answers.
CEO, iMotion Software
We chose PodM2M SIMs because they provide excellent global coverage. In addition to the USA and Canada, TrakLok has units operating in multiple countries in Africa, Asia and Eastern Europe, Chile, Brazil, and Mexico. PodM2M was able to provide competitive multi network coverage on a single SIM card for all these areas.
VP Engineering, Traklok
So, what’s next?
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