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Support

The highest quality support is imperative for us. Our support team is made up of experts in M2M communications including accomplished network engineers and those in director level positions.

As experts in IoT connectivity since 1999, we have some of the longest experience in the IoT sector and understand perfectly the requirements of M2M applications.
By bolstering our frontline support team with unparalleled technical experience and an in-house development team, we can solve any problems quickly and competently, so you don’t have to waste time or money waiting for an ineffective solution.

You benefit from:

  • A specialist support team with extensive firsthand experience of M2M companies since 1999, speaking a total of nine languages.
  • In-house development team and systems engineers including those at director level, ensuring even the most technical problems are solved quickly.
  • Continuous account management 18 hours a day and 24/7 emergency support, so you are always covered.
  • Speaking directly to an expert who can solve your problem or immediately pass it on to be solved – no middlemen, no bureaucracy.

Expert Support from the highest level of the company

Instant Advice and practical solutions relevant to your application

Continuous Account Management to alleviate any of your concerns

International Team who speak nine languages and can appreciate global factors

Young Scot Testimonial

PodM2M’s SIMs for Charities is a great initiative to help us make the most of digital tools to support the young people we work with.

David McNeill
Entitlements & Rewards Director, Young Scot

Wyssen Testimonial

The flexibility of the PodM2M SIM card was paramount. We wanted a single SIM card, interchangeable for each device that makes up our system, This way, management of the SIMs becomes simple and straightforward.

Bejamin MeierEngineer, Wyssen

Coniq Testimonial

I was very pleasantly surprised when I discovered that the person who had been supporting me on my technical enquiry was actually the Managing Director of the company, which from my experience is not at all common in a company of the size and maturity of PodM2M and is testament to the emphasis placed on customer service right the way through the organisation.

Marc Saunders
Head of Delivery, Coniq

iMotion Software Testimonial

We chose to work with PodM2M because of their very competitive prices and powerful platform which enables us full control of the SIM cards at any time. Just as importantly, we love to work with professional people, and whenever we have asked for support or information of any type we have always received fast and precise answers.

Federico Mosca
CEO, iMotion Software

Traklok International

Traklok Testimonial

We chose PodM2M SIMs because they provide excellent global coverage. In addition to the USA and Canada, TrakLok has units operating in multiple countries in Africa, Asia and Eastern Europe, Chile, Brazil, and Mexico. PodM2M was able to provide competitive multi network coverage on a single SIM card for all these areas.

Dan Blankenship
VP Engineering, Traklok

Local Motion

Local Motion Testimonial

We have been really impressed with the functionality provided via the PodM2M F2M platform – it’s really easy to use and makes it so simple to manage our SIM base.

Michaël Javault
Head of Hardware, Local Motion

Arnia Testimonial

We have been using PodM2M SIMs since 2011. We find this competitively priced multi network SIM invaluable in both the EU and USA. The Best Signal SIMs provide controllable costs and reliable connectivity.

Pete Sogorski
Operations Manager, Arnia

Gartner Denver

Gardner Denver Testimonial

I have been especially impressed with the performance of the best signal, multi-network SIMs which have given us the best results of any SIM we have tried with our application.

Mike Bray
Gardner Denver

Trackit

Trackit 247 Testimonial

Just wanted to say that all you guys at PodM2M are excellent at all times…and the support is great! Thanks

Sanjay Mistry
CEO, Trackit 247

Inex USA logo

Inex USA Testimonial

This is the best SIM service in the World! They test the software daily, it works great.

Damian Czajka
Project Manager, Inex USA

So, what’s next?

We are committed to providing accurate, helpful information without hard selling you anything or spamming you afterwards. We are here to help, so don’t hesitate to reach out.

Contact Us

UK Phone
+44 (0)1223 850 900

Spain Phone
+34 954 050 200

US Phone
+1 415 707 0500

Email: sales@podgroup.com

About Us

PodM2M provides mobile connectivity solutions for M2M and the IoT. Our solutions ensure seamless coverage and outstanding service, globally.

Learn more about Pod Group here.

Questions about our products and solutions?
Talk to us directly via live chat.