ForaCare Case Study

IoT Healthcare technology helping to ease chronic disease management

The healthcare industry has consistently been on the forefront of innovation, with only NASA having a more esteemed arsenal of tech in the minds of the public. In fact, within the IoT market, connected healthcare devices will be worth a collective $117 Billion USD by 2020.

IoT connectivity is for both huge systems and minuscule sensor technology. Doctors, nurses, and patients are discovering the benefits of connected devices on the front line — ingestible sensors, connected pacemakers, inhalers and glucose monitors are already established on the market.

The application

Bringing IoT technologies to the forefront of medical care

Meal and Medication indicatorsBased in Moorpark, California, ForaCare Inc. help patients to manage their medication and scheduling, with voice-guided glucose monitors, bluetooth testing applications and a sophisticated platform for both doctors and patients, combining innovative technologies to complete the cycle of chronic disease management. Using two main counterparts, the Telehealth platform and their full range of connected monitoring devices, ForaCare have created a system that can collate data from several different sources and locations and display this information to both patient and practitioner.

Created with user experience, comfort, and safety in mind, ForaCare’s Test’N Go glucose monitoring meter can communicate directly with the iFora App for both iOS and Android devices, allowing patients to see trends in their blood glucose levels, plan their meals, dosages, and get access to the 101 information center 24/7.

The device can also transmit data to a computer via bluetooth connection, store 450 test results on the device, and has a talking feature that guides patients through the testing process step by step, ejecting the testing strip when finished to make disposal as clean as possible.

On the professional side, the VSM100 Pro Vital Sign Monitor can measure blood pressure, blood oxygen saturation (SpO2), ear temperature and blood glucose levels all at once, giving medical professionals a full overview of a patient’s vital signs, in a fraction of the time. The VSM100 is equipped with a barcode scanner to log both the patient and medical practitioner, and data is immediately transmitted to the Hospital’s EMR (Electronic Medical Record) via a Bluetooth, GPRS, or WiFi connection, increasing recording accuracy from 75% to 97% vs. a traditional paper method.

Completing the Telehealth system is the Fora 24/7 HealthView platform, a web-access management system that offers HIPAA secure and unified access to all your internal and cloud- based web applications, with a four-level administration design to support Health Plans or Hospitals. For physicians or caregivers who want to keep track of their patient’s vital signs daily or weekly, ForaCare’s TeleHealth system makes their real-time records instantly available, and easily accessible to physicians who require more detailed information.

Fora HealthView Platform

The Requirement

International scalability, flexible pricing and robust mission-critical service

By connecting devices, patients, and doctors in one accessible place, ForaCare have completed the cycle of chronic disease management and created a self-sustaining system of easy, efficient caregiving. This system is designed to offer maximum practicability to Hospitals and Health Centers, ultimate ease of use and an all-inclusive range of information, in turn allowing physicians to recommend the system to their patients. To achieve this level of accessibility, every stage of the process must have a secure and resilient network connection between points, so that data transfer between patients, doctors, and hospital systems is not restricted in any way.

When researching IoT connectivity providers, ForaCare found that PodM2M’s flexible data plans and resilient network topology were exactly what the company needed to complete their TeleHealth total health system. By integrating multi-network SIM cards into their professional devices, ForaCare could enable real-time data transfer between hospital systems and their technology, cutting average time checking patients’ vital signs from 12 minutes to just 2 minutes, and enabling a clear path from patient device, to professional device, and to the hospital’s medical records.

In addition, Pod’s relationships with operators in the US, Canada, and around the world allowed ForaCare to rapidly expand into new markets, keeping the efficiency of their devices at an all time high whilst building their business and releasing thousands of new units.

The solution

Scalable international IoT connectivity with infallible support and service

PodM2M’s multi-network connectivity allowed ForaCare to expand their business into new regions that they were unable to cover with other providers, and gave them an added layer of resilience to ensure the Telehealth system kept its connection at every stage. Pod’s Best Signal Multi-Network SIM automatically connects to the best available signal on device start-up, and can intelligently switch to an alternative network in case of outage on any one network.

Adrian Alexander, the Sales Account Manager of ForaCare, also praised the efficiency of Pod’s stellar support team, stating ‘Pod gave us a quick response to our troubleshooting process and an excellent level of customer service’. Thanks to Pod’s coverage in multiple countries, with intelligent switching between networks even across borders, and an expert support team available 20 hours a day for account management and 24/7 in an emergency, ForaCare’s collaborative Remote Patient Monitoring program in Texas ‘has been a total success’ in Adrian’s words.

He continues: ‘Our downstream users have not reported any connectivity issues and that gives us more confidence in the service that Pod provides, and allows us to continue planning our growth and also to recommend the service.’

Pairing with PodM2M, ForaCare have been able to complete their comprehensive chronic disease management system and link patient devices to the hospitals’ Electronic Medical Records while greatly minimizing the risk of data loss along the way. By using resilient multi- network connectivity as the backbone of their TeleHealth System, ForaCare have been able to expand their operations, and maintain their excellent standard of patient care outside of their home market.